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Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers
by Robert Scoble,Shel Israel

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Editorial Reviews Amazon.comAbout the Authors: Robert Scoble helps run Microsoft’s Channel 9 Web site. He began his blog in 2000 and now has more than 3.5 million readers every year. Scoble’s blog has earned acclaim in Fortune magazine, Fast Company,...(more)
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