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The power of effective listening is recognised as the essential tool of good management. In this book, Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation. Whether you want to
...(more) have more productive meetings, solve business problems or build stronger relationships, this book offers you a new world of possibilities.(less)
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is recognized as the essential tool of good management. Showing that a thinking environment can have a powerful impact on the working life, this book seeks to illustrate how hostility and entrenched views can be removed and innovative ideas put into practice.