Re: Old Quotes that still work for you.

A few years back I heard this one somewhere, and it has stuck with me and served me well:

Satisfaction = Performance/Expectation

(Satisfaction equals Performance divided by Expectation).

The higher your expectations are, the better performance is needed in order for you to be satsisfied.  The classic use of this is movies.  If you go into a movie knowing it sucks, then you can come out quite satisfied.  If you go in thinking it will be great, and it's not, you feel so unsatisfied.  It's pretty useful in all kinds of situations.

For what it's worth…

Aeryck